As part of the Happiness Hero team, John uses his customer service skills to build connections and summon smiles from our users. Having worked with customers and data for most of his career, he has developed the nearly unheard of combination of people skills and computer nerdiness. His patience (he thanks his dog for this skill) combined with his attention to detail keep him cool, calm, and collected under pressure. When John isn’t helping our users, you can find him skiing, playing tennis, writing music, and spending time with his wife.