AdvicePay Financial Advisor Community Blog

eSignature Best Practices

August 30, 2019 By John Bodnar
John Bodnar

Many advisors can be reluctant to transition to electronic signatures -- nothing is as satisfying as scribbling your signature at the end of a document. However, making the transition to electronic signatures increases your efficiency, streamlines processes, and makes it easier to onboard new clients.

AdvicePay has made the eSigning process streamlined, intuitive, and now the integration is FREE! Powered by HelloSign, our eSignature integration allows you get your client agreement signed and get paid all in one, easy workflow. 

We have compiled our top 5 eSignature tips to help you get started using eSignature in AdvicePay, check them out below. 

Top 5 eSignature Tips

1. Know the difference between “Me (Now)” and “AdvicePay (when sending)”

When selecting who fills out a given field, you have the option to pick one of your signers, “Me (Now),” or “AdvicePay (when sending).” While the last two are both useful for saving time, they function quite differently.

Me (Now):  the value you enter in this field will be the same across all of your contracts. This is primarily useful for hard-coding dates, dollar amounts, etc. that should be consistent with your entire clientele. This value cannot be changed once the template has been sent out for contract. Additionally, we don’t recommend that you use Me (Now) for your signature, because it doesn’t count as signing the contract unless it’s signed during/after the contract was sent!

Me (Now) eSignature

AdvicePay (when sending):  you can use this option to create automatically-populated and unique values for each of your clients. This is primarily useful for filling in the invoice/subscription amounts in your contracts, as this often varies from client-to-client. The idea is to be able to use the same contract for each of your clients, even if they have unique information! Just keep in mind that any invoice-based fields can only be filled in if the contract is being sent with a payment request.

*How to use “AdvicePay (when sending)” to use the same template for all clients!

AdvicePay can automatically fill in the following values when the contract is sent:
• The name of any signer -- e.g. Client Name, Advisor Name
• Advisor Signature -- even if the advisor isn’t a user role on the contract!
• Invoice Amount -- if sending the contract with a subscription or one-time invoice
• Invoice Frequency -- if sending the contract with a subscription, this would be monthly, quarterly, or semi-annually
• Upfront Invoice Amount -- if sending the contract with a subscription with an upfront fee, the upfront fee gets populated here!
AP When Sending

 

2. Use Signing Order

You can use our Signing Order feature to make sure your contract gets signed in -- you guessed it -- a specific order. Not only does it prevent your clients from signing the contract before all of its pertinent information has been entered, but it also refrains from notifying them that they have a contract to sign until it’s their turn. We’re pretty big fans of it over here.


eSign signing order

 

3. Add multiple documents to one Template

If you have multiple contracts that your clients need to sign, you can send them all in one template! This way, you can easily take care of all necessary signatures in one fell swoop.

esign multiple docs

4. Send Reminders to those who haven’t signed yet

You have the option to send an email reminder to anyone who hasn’t finished signing a particular contract! This is a great way to make sure that the contract doesn’t get lost in a signer’s inbox. To do so, you can head over to Contracts, click the dropdown next to the desired contract, and click Send Reminder. This will only send an email to those who haven’t signed, so you don’t have to worry about bothering anybody who has completed their portion!

esign send reminders

 

5. Receive email notifications each time a contract is signed, and when it’s complete

To receive a notification email each time a signee completes their signature, as well as a notice when all signatures have been obtained, go to Account Settings > Emails & Notifications > Advisor Notifications and toggle Contract Signed to on.


Add the eSignature upgrade for free.

Simply log in to your AdvicePay account, select “eSignature,” then click on “Enable eSignature.” That’s it! eSignature is available with AdvicePay Professional and Enterprise.


Have more questions about eSignature?

Check out this HelpDesk article.


 

Posted by John Bodnar

As part of the Happiness Hero team, John uses his customer service skills to build connections and summon smiles from our users. Having worked with customers and data for most of his career, he has developed the nearly unheard of combination of people skills and computer nerdiness. His patience (he thanks his dog for this skill) combined with his attention to detail keep him cool, calm, and collected under pressure. When John isn’t helping our users, you can find him skiing, playing tennis, writing music, and spending time with his wife.

Topics: User Experience